1-800-756-7074 or You may either (A) have a companion bring the wheelchair to be stowed; or (B) personally go to the Guest Services desk at Gate B and check the wheelchair and be brought back to your seat in a Superdome wheelchair by an usher. PREMIUM BUNKER CLUBS Located on the Ground Level of the Caesars Superdome, two sleek premium bunker club lounges can be utilized in conjunction with a Main Arena Floor event or independently for a private reception. Tickets cost 10 and the journey takes 43 min. PLEASE ENTER ONLY AT THE GATE NOTED ON YOUR TICKET.Please follow the signs directing you to the stairway or escalator closest to your entry gate in order to access the upper levels and make sure you don't miss any of the action! These checkpoints will be clearly marked and significant wayfinding signage will be in place to help guide you through this new procedure. The fan experience in these private suite boxes includes great views of the field and an inside space for all guests to socialize. Fans that purchase tickets for The Saints VIP Tailgate will be provided with all-inclusive food and alcohol in the Benson Tower which opens three hours before kickoff. The locations for First Aid are as follows: If you are in the stadium and begin to feel ill, you should find help immediately. The New Orleans Saints player tunnel is located below section 128. Water fountains can be found in the concourses in the following sections of the Superdome: 137, 147, 154-155, 109, 119, across from Suite 382, across from Suites 316, 413, 420 452, 445. Send text to 69050 with keyword NOLA [space] followed by your ISSUE and LOCATION or contact the closest law enforcement officer. Illuminated Fixed Bar Food & beverages are available for purchase during all Superdome events. The ADA Facilitator may be unable to fill a request if made less than thirty (30) business days in advance of an event. North End Zone Club - North End Zone Club ticket holders are treated to some of the most impressive amenities in all of Caesars Superdome. After enrolling, children will receive a wristband which is to contain the full name and phone number of the childs parent or guardian. For general sessions, the tiered seating produces excellent sight lines, ensuring that each attendee has the best seat in the house. There are a limited number of parking spots in all the five (5) main garages (Garage 1, 2, 5, 6, and Champions Square) that are available for Season Ticket Holders only. With Bourbon Street in such close proximity, football fans arent as inclined to tailgate before New Orleans Saints home games. | The ADA Facilitator may be unable to fill a request if made less than ten (10) business days in advance of an event. Outside food and beverages of any kind may not be brought into the Superdome. ), Any other item(s) deemed unacceptable by Venue Management, 400 Suite Level across from Suites 401, 409, 424, 431, 434 441, 456, 463. 90/Westbank Expressway to Mississippi River Bridge, Exit at Camp St., proceed to Poydras St., turn left on Poydras St., take Poydras St. westbound past Superdome/Claiborne Ave., take U-turn (back towards Caesars Superdome) on Poydras St., (merge to right lane) turn right on Clara St., turn right on Sugar Bowl Dr., follow traffic police direction to garage. Outdoor Plaza: Gates B, D, F, and H Box Offices, Take I-10 West to Caesars Superdome Exit, turn right on Cleveland Ave., turn right on Claiborne Ave., turn right on Poydras St. (away from Caesars Superdome), take U-turn (towards Caesars Superdome) on Poydras St., (. Medical bags may enter through any ticketed gate. We were able to enjoy the amenities provided by the club concession area under the Superdome, which has been refurbished by Mercedes, and has almost a European feel to it. 90/Westbank Expressway to Mississippi River Bridge, exit at O'Keefe Ave., turn left on Girod St., follow traffic police direction to garage. For fans that prefer to neither tailgate in a traditional manner or visit Bourbon Street, there is the Saints VIP Tailgate which offers a rooftop view above Champions Square outside of the Mercedes-Benz Superdome. Parking garages accept credit & debit cards only. However. GATE A - Loge: All gates for the Caesars Superdome are used at this time. Note: These seats are highlighted on the map. The information will be relayed to stadium security. ASM Global offers a text messaging system that allows patrons to submit issues/concerns via text message. For other events, some amenities may not be available or offered. Express lanes are available at all entrances for guest without bags. For a more seamless entry and exit on gameday, open your mobile ticket and scroll to your personalized Game Plan designed to get you to your seats from outside the building and out the stadium at the end of the game. Bags that are clear plastic, vinyl or PVC and do not exceed 12" x 6" x 12". Well begin by discussing the plaza level seats on the lower level. Authentic autographed memorabilia will be auctioned off every home game via the Saints App. Upscale Food & Service Areas, General Inquires: However, with Bourbon Street just a few blocks away, New Orleans is one of the, Access to the 7,000 square foot Bunker Club Lounges, Private entry into the Mercedes-Benz Superdome, Prime views of downtown New Orleans from the lounge, Five hospitality passes for guests with regular game tickets, Ten hospitality passes for guests with regular game tickets, Guests that purchase a suite for a full season will receive access to the field before the game, as well as in-suite branding opportunities for your business. New to this season will be the addition of our outdoor plaza concourse. The Guest Services Center is located at Gate B Plaza Level. This information is to help assist staff in reuniting the children with their parent(s) or guardian(s). At the foot of the terrace level sections are the upper box seats which consist of sections 501 through 559. Will exercise good hand hygiene at all times. The Superdome is a blank canvas ready for creative programming ideas that will bring a unique experience to your attendees. The Superdome has the space and the technology to take your meeting and presentation to the next level. These spaces routinely accommodate a wide range of events including: corporate meetings, theater style presentations, private or public receptions, and weddings just to name a few. Gate A Escalators also access the Ground and Mezzanine Levels. Thank you for visiting TicketIQs Caesars Superdome Premium + Suite Options blog post. view the New Orleans Saints home game schedule. Fans that, purchase tickets for The Saints VIP Tailgate. 1-800-756-7074 or The New Orleans Saints bench is located in front of sections 141, 142, and 143. New Orleans, LA 70112, Mailing address There are thirteen (13) passenger elevators conveniently located throughout the Superdome. All service animals outlined by the Americans with Disabilities Act (ADA) are allowed access to the Caesars Superdome. The surface lots are designated as Lot 3 and Lot 4. Bunker Club Seats at the Superdome gives fans access to one of two unique club lounges under the stadium seating. The rows for most 300 numbered sections on the loge level are numbered 5 through 17. All major credit cards are accepted at all fixed concession locations, the Box Office, and parking garages. CAESARS REWARDS LEGACY CLUB & CROWN ROYAL SIGNATURE CLUB, 2022 New Orleans Saints. Located in the 200 & 300 levels along the sidelines, Loge Club seats are highly sought after. Event patrons and guests who violate these provisions will be subject to ejection without refund and potential loss of ticket privileges for future games. Escalators are located in close proximity to the entry doors at Gates A, C, G & E. For employment opportunities, please click here. For a listing of prohibited items for an event, please refer to the event information page for that specific event. Take Bus. For opening times, please refer to the event information page for that specific event. Caesars Superdome. If a patron inside the facility wants to report an issue/concern during an event, they send a text message to short code 69050 using the keyword NOLA followed by a space and their issue and location. All policies will be aligned with and informed by public health authorities, medical and industry experts.". Capacity. This policy applies to bags only. It is highly recommended that you use the latest versions of a supported browser in order to receive an optimal viewing experience. With sleek, curved wood panels, two built-in bars, dimmable lights, LCD monitors and black-out curtains, the 200 Level Club Lounges offer a distinctive and flexible environment to suit all of your needs. The Caesars Superdome also has two (2) Club Lounges located on the Loge Level: Iberville Club Lounge and St. Charles Club Lounge. The Caesars Superdome will not store any personal belongings or items of any type. Please note these guidelines may change at any time due to event specifics, Show Management requests, etc. The New Orleans Saints and Caesars Entertainment announced the formation of a 20-year, exclusive naming-rights. Patrons are encouraged to report all such behavior to any Caesars Superdome team member. Row Details for the Loge Levels Loge sections are located along each sideline at the 200 and 300 levels. Please proceed here to be reunited. If you don't find what you're looking for in this guide, you may visit Guest Services booths around the stadium or you can contact a Saints ticket representative at (504) 731-1700. They have teamed up with local and national brands to bring a variety of choices to patrons. On event day, Will Call is located at the Superdome Box Office at Gate A Ground. In case of an emergency, please call 911. Loge Club. Keep track of your trip itinerary here. The Superdome has 60 womens restrooms, 60 mens restrooms, and six family restrooms conveniently located throughout the stadium. Requests for aid and service should be made at least ten (10) business days prior to event. The perks for the Bunker Club seats at the Mercedes-Benz Superdome include the following. Please contact the event coordinator for assistance. Because of this new outdoor plaza, security checkpoints will be setup at new various entry points to screen fans. This A-Z guide was developed to provide you with the information you need to have a safe and enjoyable game day experience. Please refer to the specificevent pagefor more information. Stadium staff will promptly intervene to support an environment where event patrons, their guests, and other fans can enjoy the event free from the above behavior. To learn more about the Saints VIP tailgate at Benson Tower, please visit BullseyeEventGroup.com. These well-appointed lounges are the ideal spot for VIPs, sponsors and special events. Disabled facilities are provided at all restrooms. Please note: Due to health and safety protocols in 2023, food availability, club access, wait service and other amenities are subject to change without notice. Entry location varies per event. Camera lenses cannot exceed 6 inches. The resale or attempted reselling of tickets on Superdome/Smoothie King Center/Champions Square property is prohibited by law. This information, along with a map, is included on your mobile ticket as part of your personal Game Plan. For NFL games, refer to the NFL Fan Code of Conduct provided here. Animals are prohibited in the Superdome with the exception of service animals assisting ADA patrons. If you need assistance with your tickets upon arrival at the stadium, please visit the Box Office located outside Gate A ground or one of our auxiliary ticket resolution locations near all ticket scanning locations. Click here for an information sheet with details on the All Clear bag policy. Give your guests the experience of a lifetime in the Caesars Superdome by hosting your event directly on the Dome floor. The New Orleans Saints will also have five (5) ticket resolution locations located along the extended perimeter at LaSalle St. With almost 162,500 square feet of column free space, convenient on-site parking facilities, and in-house electrical and booth services, the Superdome is the ideal venue for any type of trade or consumer show programming. There are 152 luxury suites at the Mercedes-Benz Superdome and they're located on both the 300 and 400 levels of the stadium. All bags must be clear. Entrance to Champions Square, Gate A exterior ramps, Garage 1 corner ramp, Garage 2 corner ramp, Gate E at the top of the stairs from Girod Street, Garage 5 corner ramp, Gate G at the top of the garage stairs, and Garage 6 corner ramp. On the Superdome seating chart, these sections are behind the player benches between the 30-yard lines. This is something you may want to consider when deciding to contact the Caesars Superdome ticket office. Terms & Conditions To learn more about purchasing a suite at the Mercedes-Benz Superdome, please visit NewOrleansSaints.com. If you feel ill at any point before leaving or on your way to the stadium, we ask that you please be a good teammate and stay home. The Superdome has four (4) Club Lounges located on the 200 Level that are perfect for private meetings, receptions, banquets and special events. Within the prior 10 days, they have been exposed to someone who has tested positive for COVID-19, or are subject to a federal or local travel or quarantine advisory due to COVID-19; Within the prior 48 hours, they have experienced symptoms of COVID-19 (e.g., fever of 100.4F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms identified by the CDC) (anyone who is fully vaccinated but experiences any of the above symptoms within 48 hours before the game should nevertheless consult a healthcare provider and get tested for COVID-19 before attending). A link for the approved service animals can be found here. To sit closer, look for seats in clubs on the 100 level. Plaza Level at Section 135 - (504) 587-8919, Loge Level at Section 271 - (504) 587-8929, Terrace Level at Section 524 - (504) 587-8958, Terrace Level at Section 535 - (504) 587-8959, Gates A, C, E & G on the Loge & 300 Suite Levels, Gates A, C, E & G on the 500 Terrace Level. Bikes racks are available for use in Lot 3 on the wall closest to Champions Garage. Directly behind Row 4 in the 200 level is the beginning of the 300 level, which begins with Row 5. Guests will only receive an email if the missing item is found. The event ends at kickoff. Guests will only receive an emailif the missing item is found. Seats between the 30-yard lines on 100 level, Caesars Reward Legacy Club & Crown Royal Signature Club Lounge access in two locations, Seats on sidelines between end zones on 300 level, Loge Club Lounge access in four locations. The New Orleans Saints do offer suites that can be purchased on an individual game basis. For event day parking rates and information, please refer to the event information page for that specific event. Cash is no longer accepted. Any conduct detrimental to the safe and proper operation of an event such as, but not limited to, abusive language, threats, assault, vandalism, theft and all other inappropriate actions will result in immediate eviction from the premises or arrest and prosecution as appropriate. New this season, the Saints and Chevron are offering FREE, convenient, and protected bike parking across the street from Champions Square in Parking Lot 3 on Dave Dixon Drive. Directly behind the 200s are the 300s. Privacy Policy|Do Not Sell or Share My Info| There are just a few 200 level Loge Club sections, but overall these are just 30+ rows from the field. Designated Quiet Rooms: These rooms will provide a quiet and relaxing space for people with sensory issues. The rows for the plaza level sections in the end zones are numbered 1 through 29. A government issued identification is required to check out a wheelchair. To protect accounts, any change of address must be submitted to the New Orleans Saints Ticket Office in writing and signed by the holder of the season ticket account. For ticket-related problems prior to entering theSuperdome, patrons should proceed directly to the nearest open ticket window location. Laurel Lounges used to be called Diamond Lounges. If a patron needs to use a Quiet Room, the rooms are located on the 200 Club Level in Bienville or St. Charles Club Lounge (Glass Room #1). There is an accessible and convenient drop-off/pick-up area located on the north side of Caesars Superdome on Poydras Street and the Taxi Cab Lane, providing direct access to Gate A Ground, our dedicated ADA entrance. To learn more about purchasing a suite at the Mercedes-Benz Superdome, please visit, Like several NFL teams, the New Orleans Saints have implemented a season ticket waitlist for prospective season ticket holders. The Superdome also has two (2) Bunker Club Lounges located Ground Level. Sign up for special tips, offers, and info about all the latest happenings around NOLA with our monthly Insiders Guide, delivered right to your inbox. Caesars Superdome provides accommodations for persons with disabilities. Loge Club level seating offers excellent lines of sight for viewing the field at an ideal viewing height. (American Express, Discover, Master Card and Visa). Groups interested in raising funds by selling concessions during a Superdome event, should contact Centerplate at (504) 558-6275 or (504) 558-6601 or click here for more information. a carbonhouse experience. Disabled facilities are provided at all restrooms. A patron may not leave Caesars Superdome expecting to gain re-admittance. Visa Cards are sold in $25 and $50 denominations and can be used at ANY POS location in the building including merchandise. The Caesars Superdome has a limited supply of wheelchairs available on a first-come, first-served basis. Due to the ongoing renovation, Champions Square will only be available to ticketed guests. Patrons are encouraged to report all such behavior to any Superdome team member. First Aid services are provided during all events at the Superdome. The new Bienville Club Lounge will be located near Gate B and the St. Charles Club Lounge will be located near Gate H. Both club rooms will be open 2 hours prior to kickoff, through one hour post-game. Champions Square will open 3 hours prior to kick off and entertainment will conclude 45 minutes before kickoff. Patrons requesting an interpreter must do so 30 days prior to the event and are subject to the approval of the team. Sensory Bags are available at Guest Services Relations Center at Gate B Plaza. This location will open 3 hours prior to kickoff and will close at the start of halftime. Vehicles of any kind parked illegally or in restricted areas are subject to tagging and towing without notice. This service varies on an event-by event basis. We've included all rows and sections that correspond to various luxury seating options. Elevators are located in close proximity to the entry doors at Gates A, C, G & E. Public elevators are prioritized for persons with disabilities. Text STOP, END, QUIT, CANCEL, UNSUBSCRIBE, STOPALL to 69050 to be removed from any list and end subscription to the service. You will now be screened, and your tickets scanned at our two Champions Square entrances (LaSalle St. by Dave Dixon Dr. or Sugar Bowl Dr.) on the street level. Sensory Bags: Guests may checkout Sensory Bags at no cost to utilize fidget toys, weighted lap pads, noise-cancelling headphones, and other resources during events. For other events, some amenities may not be available or offered. Eastbound Poydras St.: right lane only can turn right on Clara St., turn right on Sugar Bowl Dr., follow traffic police direction into garage. Discover the Caesars Superdome with one of the most comprehensive, completely immersive and interactive virtual experiences in the world. Read More. Cash will not be accepted as a form of payment at any parking, retail, or concession locations within Caesars Superdome. The Louisiana Stadium & Exposition District, Plaza Level at sections 101, 105, 127, 123 &155, 300 Suite Level across from Suites 305, 365 & 373, 400 Suite Level across from Suites 401, 409, 424, 431, 434, 441, 456 and 463, They do not obstruct the view of any guests or any existing Superdome signage, Use of profanity or unacceptable language of any type, Possession of illegal or unauthorized items, Entering or attempting to enter any off limit area such as the playing surface, stage area, backstage, or restroom of the opposite sex, Participating in a fight or instigating a physical or verbal altercation, Verbally abusing, threatening, or intimidating other patrons or Venue Management, Possession of stolen or counterfeit tickets, Possession of unauthorized banners or signs, Entering or attempting to enter any off limit area such as stage area, backstage, or restroom of the opposite sex, Fighting or instigating a physical or verbal altercation, Verbally abusing, threatening, or intimidating other patrons or building employees, Possession of any unauthorized banners or signs, Animals (with the exception of service dogs), Large/oversized bags. The visiting teams bench is located in front of sections 113, 114, and 115. For any public safety questions, please call (504) 587-3900. Take I-10 West to Superdome Exit, turn right on Cleveland Ave., turn right on Claiborne Ave., turn right to Poydras St. (away from Caesars Superdome), take U-turn (towards Caesars Superdome) on Poydras St., (merge to right lane) turn right on Clara St., turn right on Sugar Bowl Dr., follow traffic police direction to garage. Guest Services Desks are located at Gates A, C, E, and G on the Plaza and Loge Levels, and Gates C and G on the 500 Level. The season ticket holder of record must contact the Saints ticket office to arrange for relocation into wheelchair and companion seating. These well-appointed lounges are the ideal spot for VIPs, sponsors and special events. The Superdome is located on 70 acres (28 ha) of land, near the former Girod Street Cemetery. 1-504-587-3663, Copyright 2023 The ADA Facilitator can be contacted at (504) 587-3842 or email ada@asmneworleans.com. These devices are available through the Guest Relations Center located Gate F Plaza Level. provides the food services at the Caesars Superdome. For information about childrens ticket policy for an event, please refer to the event information page for that specific event. All guests are prohibited from smoking (including electronic cigarettes, vaporizers or similar products) insideof the stadium and outside of the stadium within the security perimeterat any time. New to the Caesars Superdome this year will be our outdoor plaza concourse, giving you the opportunity to access more food and beverage options and to avoid the lines inside. The private space is located above the End Zone suites, and offers a luxurious, complimentary experience. 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