This is why FPUA is helping spread the news to all residents of St. Lucie County, including Fort Pierce, about additional CARES Act funding and assistance available through the St. Lucie CountyRecover St. Lucieprogram. The minimum payment arrangement amount must be $50 per month, and allows a maximum of 12 months to pay the entire past due balance. All payments made through the Kiosk are credited to your account within minutes. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. No fee if paying by Check, cash or Money Order. The Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship dueto the coronavirus pandemic. Payments accepted 8 a.m. to 4:30 p.m. Monday Friday. Eligibility requirements apply. Resources Available to Assist Fort Pierce Utilities Authority Customers with Utility Payments. Fort Pierce Utilities Authority payment center, Lawnwood Regional Medical Center Heart Institute, FAU Harbor Branch Oceanographic Institution, Florida State University Regional Medical School, University of Florida, Indian River Research and. This is the first phase of St. Lucie County CARES Act funding which is going directly to residents. City Payments All payments to the City of Fort Pierce can be made online through our payment center. Mustard Seed can be reached at 772-465-6021. Our guidance for decision making is primarily the Centers for Disease Control (CDC) and the St. Lucie County Department of Health.FPUA is taking the following steps to make sure that we continue to serve you and protect the health and safety of both our customers and staff. This program will be available through July 24, 2020. They dont want to wait 10 months for the infrastructure to be built., More:Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce. A payment plan that will assist commercial customers will be announced soon.We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. Also, the outdoor Kiosk is located on the west side of the same building as the drive-thru. The account balance will be due and payable at the time of termination. State-of-the-art technology helps us identify problems before they occur, and allows us to re-route power to minimize customer outages. Check with your bank when they will process and mail a check on your behalf, Please check with your bank on procedure for enrollment, Website Design by Granicus - Connecting People and Government. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100. Pay by Text. If you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. The CARES Public Information Line is open Monday Saturday from 7:00-11:30 am and 1:00 to 7:00 pm. Registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. Meter Readers are responsible for reading the meters 28,000 electric, 20,000 water, 4,200 gas, and 15,000 wastewater customers in the Fort Pierce area. When you sign up for AutoPay, you will receive a monthly statement showing the amount of the bill with instructions NOT to pay. All rights reserved. FPUA personnel may be wearing Personal Protective Equipment. Select Update Account Information and choose text notifications. Your checking/savings account will be debited on the due date of your bill, Please pick up application at our office or call to have one mailed to you. Additional payment locations and online options are available atwww.fpua.com. Continual inspection and maintenance of equipment, plus an aggressive tree-trimming program, ensure system reliability. Phone and Mobile Payment Options. Public power utilities, like Fort Pierce Utilities Authority, are especially mindful of the fact that reliability is as important as maintaining low rates. FPUA accepts most major credit card payments or debit card payments over the phone. Register online and have your utility bill payment automatically deducted from your checking account each month. Wash hands often with soap and water 20 seconds or longer. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. Easy to Set-up, Easy to Use. The 24-hour Kiosk is available on the west side of the building at 206 S 6, Cash Plus, 2059 S U.S. 1 (K-Mart Plaza), 772-466-8669, Dixon Check Cashing, 2410 Avenue D, 772-461-1010, Down South Beverage & Check Cashing, 420 N U.S. 1, 772-466-8111, Fort Pierce Discount Pharmacy,1727 Okeechobee Road, 772-577-6469, Seacoast Bank (Fort Pierce Location-Current Bills Only), Drive-thru Hours: Mon-Wed 7:30-5, Thurs-Fri 7:30-6, Sat 9-12, PayNearMe Register for account set up at. FPUA offers several programs to assist customers as they resume activities but may still be experiencing financial hardships: As our community begins to reopen following Governor DeSantis lifting of the Stay At Home order, FPUA announces the following: For customer convenience, the Call Center is available by calling 772-466-1600, ext. Please limit one person per account. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. ALPI can be reached at 844-356-8138. While it is impossible for anyone to predict the spread of the coronavirus and fully understand its impact, FPUA will continue to focus on prevention and safety. Reclaimed water availability on North Hutchinson Island and South Hutchinson Island has been reduced to Monday, Wednesday and Friday from 8 pm to 8 am to accommodate summer reclaimed water supplies and demands. To protect the health and safety of FPUA customers and staff, protective measures will be in place, including social distancing. Eligibility requirements for FPUA Residential Customers to participate in the Budget Billing program are: There is no charge to the Customer for this service. Its been real tough, because I have kids and I have a disabled son, she said. Click to View the Electric Service Area Map. We encourage you to set up an online account where registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. The water in the more than 100 units at Pine Creek Village, finally came on Friday morning. 772.466.1600. Website Design by Granicus - Connecting People and Government. However, the company would continue to operate from its current location on U.S. 1. Please call customer service at 772-466-1600, ext. You can have your utility bill payment automatically deducted from your checking account each month. At the end of the 12-month period, any balance due or credit will be carried over to the next 12-month period and figured in the Customers new calculation. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services, which will resume on July 27, 2020. The second phase, expected to be available later this month, will include direct payments to the business community. Fuel and purchased power costs are the largest single variable expense for electric utilities, and they can vary greatly on the basis of supply and demand and other factors. *Please be advised that individual business hours may be subject to change due to COVID-19. jdoe@fpua.com) being used 100.0% of the time. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services. The amount of the bill will be deducted from your bank account approximately 20 days after the billing date. On April 21, 2020, the FPUA Board approved a $2 reduction in the Power Cost Adjustment (PCA) beginning in May and continuing until further notice. Customers making utility payments can do so at the Kiosk or the payment Drop Box located on the west side of the building at 206 South 6th Street. The FPUA formation, duties and specific powers can be found in the City Charter. If it is determined that the work order will be processes and also requires entry into your home or business, FPUA personnel WILL be wearing Personal Protective Equipment. FORT PIERCE Fort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalie's . Editor's note The above section, pertaining to disposition of net revenues of utilities, was derived from Laws of Fla., 1 of Ch. The Electric Transmission and Distribution Department is responsible for the operation, construction, and maintenance of our electrical system in order to provide safe, timely, and reliable service. Fort Pierce Utilities Authority (FPUA) understands that the Coronavirus pandemic has greatly impacted the St. Lucie County community in many ways, especially economically. 2023 www.tcpalm.com. WFLX investigator Dave Bohman learned that the water was shut off after the complex's owner fell several months behind in paying utility bills. If you have an online account, log in and click on My Profile. There is a 24-Hour Drop Box located on the west side of the building at 206 S 6th Street. - Manage notification subscriptions, save form progress and more. Fort Pierce Utilities Authority (FPUA) offers Budget Billing for Residential Customers. Customers requesting assistance must schedule an appointment. Eligibility criteria must be met and funding is limited for this one-time assistance. With social distancing and occupancy guidelines in place in our lobby you can avoid wait times by calling 772-466-1600 to schedule an appointment with a customer service representative. 2600 South Kings Highway, Fort Pierce, FL 34951 is 33.98 ac of land listed for sale at $8,500,000. In mid-March, FPUA announced all service disconnects were suspended until further notice. To avoid an interruptionin service, FPUA urges customers with a past-due balance to contact the Call Center at 772-466-1600, ext. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. We agree with the Boards decision to give customers additional time to bring their accounts current, take advantage of FPUA payment plans, or seek funding assistance, said John Tompeck, Director of Utilities. For any commercial customer that is experiencing financial hardship, please take advantage of the COVID-19 payment program at zero (0%) interest. Fort Pierce - Thursday August 11, 2022: There are several programs in place to help customers avoid interruption of service throughout the year. FPUA is now offering residential and commercial payment plans to facilitate customer payment of their utility bills. All check, credit card, and exact cash payments MUST be paid at a Kiosk or the drive-thru window. This is how it works: These payments can be automatically withdrawn from the Customers bank account using AutoPay (automatic funds transfer), if arranged with Customer Service. Must also provide a voided check. Select pay by text and save a payment method. If the Customer elects to discontinue Budget Billing, or is terminated from the program for nonpayment, theft of service, or a returned check, any unpaid balance for utility services will be applied to the Customers account. FPUA works with our customers to provide extensions and ensure continued service where possible. Together, FPUA and the other community-owned utilities serve three million Floridians and are collectively the third largest source of power in the state. 3900. Again, thank you for your patience! Contact Us Pay My Bill Apply For Service. Parking Garage is open and free for your parking convenience! Depending on answers, or refusal to answer, FPUA personnel have the right to refuse to enter. We encourage all customers to remain current with utility bill payments. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. Sec. Have your face painted by Masquerade Expressions. If you dont have a tissue, cough or sneezeinto your upper sleeve or elbow, not your hands. Customer must complete the Budget Billing Authorization Form. Customers can register at FPUA customer service or by filling out the online Budget Billing form available at: http://www.fpua.com/account-and-billing. This program is available until July 24, 2020.*. Every Saturday, the Fort Pierce Jazz & Blues Society hosts a Jazz Market featuring creative arts & crafts in Historic Downtown Fort Pierce on the waterfront of the Indian River. Customer must have a current balance with no past due account balance. Enter employee name to find & verify emails, phones, social links, etc. Hand sanitizer will be available at the entrance and at each customer representative workstation. Pay via Auto Pay. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100 Email Disclaimer Accessibility Disclaimer Website Design by Granicus - Connecting People and Government *, COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. The Budget Billing variance account balance (the difference between the Budget Billing amount and the amount actually billed for services). One company that would immediately benefit from the project is Orchid Island Juice, the manufacturer of Natalies Orange Juice, which recently opened a 55,000-square-foot warehouse at 1650 DiGiorgio Road, for a production facility and hired 50 employees. Fast, Secure, and Convenient. Pay your utility bill online through the Fort Pierce Utilities Authority payment center. As Fort Pierce Utilities Authority (FPUA) monitors the escalation of positive cases of COVID-19 infections, the spread and potential threat posed by the coronavirus is profoundly concerning. This department is also responsible for the transmission and distribution of electric power from internal and external power sources to the customer. Cover your mouth and nose with a tissue when coughing or sneezing. . Below are a few links to frequently requested information. Please enable JavaScript in your browser for a better user experience. Bill Payment Options - Fort Pierce Utilities Authority Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's The service area is established by the Florida Public Service Commission. FPUA is proud to serve you, as we face this challenge together. The FPUA electric system is monitored 24 hours a day by Electric Operations employees from the Energy Service Center located at 1701 S. 37th Street. FPUA is proud to be designated as a Reliable Public Power Provider (RP3) by the American Public Power Association. This convenient option eliminates the necessity of coming to one of our locations to make payments. The $2 reduction in the PCA (Power Cost Adjustment) that began in May will continue until further notice. The childrens activities include a Giant Slide and a bounce house. The Kiosk accepts cash, credit/debit cards and checks. You may print your bill statement right from your home or business. - Manage notification subscriptions, save form progress and more. Bring the whole family and your pets out to the Downtown Fort Pierce Farmers Market every Saturday rain or shine between 8am to noon. Payments received before 2 pm will be posted next business day M-F excluding holidays. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. More:St. Lucie 'confident' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. This program is available through July 24, 2020. FPUA is proud to serve you, and we will face this challenge together. Customers can make payments at the 24-hour Kiosk located on the west side of the building. Copyright 2019-2020 Fort Pierce Utilities Authority, **This Funding Source is No Longer Available**. Jazz Society Fort Pierce Craft Music and Jazz On the River. The Kiosk is available 24 hours and accepts payments by cash, credit/debit cards, and checks. Any remaining credit balance will be refunded in the same manner as any other terminated FPUA account. Fort Pierce Utilities Authoritys (FPUAs) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. We encourage you to set up an online account atwww.fpua.com. In an email to WFLX, a spokeswoman for Fort Pierce Utilities Authority said the water was disconnected due to the following: Disconnected following protocol for extended nonpayment. Maintain social distancing guidelines of 6 feet or more. Under utility regulations, these costs are passed along to customers at cost, through a charge on their bill commonly referred to as a fuel adjustment fee. Utilities do not profit from increased fuel and purchased power costs. Beginning tomorrow April 7, 2020 and until further notice, FPUA will be extending the drive-thru hours from 7:30 am to 5:00 pm, Monday through Friday. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. The company is a community-owned electric utility that provides water, wastewater, natural gas, and Internet services. 3900, www.fpua.com (payments and account services), All penalty and late fees will be waived during the COVID-19 pandemic until further notice. There is no additional fee for this service, if you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. Offered at zero percent (0%) interest, this payment program allows you to finance your past due balance without interruption of service. 3900. The drive-thru is typically very busy in the morning, avoid lengthy wait times by visiting late morning or early afternoon. People who live here said its just unfair that when the owner of the unit fails to pay the bills, the tenants are the ones who pay the price. The drive-thru will remain open regular hours of Monday through Friday, 8 am to 5 pm. Original hand made crafts, stained glass, Highwaymen paintings, hand-painted glassware and much, more are available for purchase. If you have been impacted by illness or job loss related to the pandemic, please call 211 to inquire if there are organizations in our area that may have funds available to assist eligible residents. Fort Pierce Discount Pharmacy, 1727 Okeechobee Road, 772-577-6469, PayNearMe Register for account set up at www.fpua.com. Public Utilities; About Us. As FPUA does its part to help control the spread of the Coronavirus, we are in the process of answering your calls remotely. Mortgage Payments (Primary Residence Only), Homeowners/Flood Insurance Payments (Primary Residence Only), COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance up to 12 months to pay at zero percent (0%) interest. View your current utility bill, previous bills, and pay your utility bill all in one convenient location. Social distancing lines will provide easy travel lanes to a customer service representative or Kiosk. This program is available through July 24, 2020. Welcome to the Pierce Utilities Billing System. Please contact them through their website at www.FPUA.com. 3900 or visit us online atwww.fpua.com. 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