your browser. This contract is personal to you and shall not be assigned by you. They went through a week long process and called back saying that it has been approved. Please note: not all pages are available in Spanish at this time. There is no way to contact consumers via email, so you are forced to call. We're sorry for any inconvenience and ask that you try again later today. Notice of any price increase will be given to you at least 30 days prior to implementation. Were committed to doing our part by providing 100% clean, carbon-free energy to customers by 2050. Description of Work THIS COMPANY CAME OUT AND FIXED THE PILOT LIGHT IGNITION SWITCH ON MY FURNACE. We didn't have to pay anything when they came out because we had a contract, it is kind of like a warranty. Arizona is a beautiful place to call home. This plan used to be named Saver Choice Max. Had to go to yellow pages to get someone to fix furnace.It was fixed following morning. Looking for a rebate on a newly purchased appliance? We're sorry for any inconvenience and ask that you try again later today. Laboratory Services Certificates of Insurance (From Terminal Rack Loading Carriers), Throughput/rack liftings (accounts, prods., carriers), Specify which of the above described authorized user type requirements you satisfy. If your family always tries to use energy wisely, like by turning off lights when you leave a room or tweaking the thermostat to save energy, a Peak Power Savers plan might be a great option to help you lower your monthly bill. Our billing policy is to collect upon completion. I need this "Appliance Plan" removed from my account and to be credited for its past charges. Our Michigan-based team of representatives is here to help. click here. Jeremy came out to repair my dryer after my home warranty company wanted to replace it (pro-rated of course). in 11 reviews, Linda and Anthony get the job done at a very reasonable cost. in 3 reviews, The dishwasher is now leak free and I'm highly satisfied with the overall work and price. in 2 reviews. Email: irela tions@buckeye.com. With an online account, you can enjoy these benefits from any device: Manage your account anywhere, anytime; Easily view and pay your bill; Choose service outage or payment alerts 2019 unitholder tax packages, including the schedule K-1, were marked as final, and accordingly,there are no unitholder tax packages for the year ended December 31, 2020 or 2021. Please contact: I highly recommend this program!! Phone number +1 800 477 5050. Nearly 200,000 households already rely on our Appliance Service Plan to keep their homes comfortable and protect against unexpected costs. If you have heat pump or boiler coverage you must also have furnace coverage. your browser. Brian Wheeler 517-788-2394 *Appliance Service Plan is not regulated by the Michigan Public Service Commission. I never authorized this and I want it removed and my money back. Make sure your heat and your hot water are working when you need them. We look for skilled partners who are excited to push Arizonas clean energy future forward. Appliances need to be taken care of. Consumers Energy Appliance Service Plan With Angi since August 2009 3.8 (19) Verified Reviews Request a quote Business Details Phone Number Show phone number Address 4600 Coolidge Hwy Royal Oak, MI 48068 View larger map Description 5.0 07/25/2017 Cindy T. I have a service contract. NO OUT-OF-POCKET CHARGE FOR COVERED REPAIRS No service call charges. Existing Customer | Consumers Energy Your Information Upgrade to Appliance Service Plan Gold Coverage! Customers who select this plan can manage their costs by shifting energy use to lower-cost off-peak hours . Could not cancel plan because I was not on her plan to modify anything. In the event that you choose to alter your plan in any way your 12 month contract will start over. Notwithstanding any provision in these Terms and Conditions to the contrary, Consumers Energy may in its sole discretion, upon 30 days written notice, modify these Terms and Conditions or terminate its Appliance Service Plans, in whole or in part, including this contract. We're currently experiencing system issues which may result in website slowness. Honest Appliance Service & Repair has 5 stars. We're currently experiencing system issues which may result in website slowness. For the best performance on this website and others, please upgrade Minutes, Download Qualifying Facility PURPA Process, Download QF Application Submittal Workbook, Qualifying Facilities PURPA Pricing Queue. HVAC is a term in the construction industry that is not as understandable as some might think. We did not sign or return it. Telecommunication Relay Service is available to translate to and from TTY/TTD. The representative didn't know. He said could have cracked heat exchanger. replaxed condensor fan motor and stat. 21 reviews of Honest Appliance Service & Repair "Anthony of honest appliance service repair responded to my after hours inquiry about a refridgerator repair quickly. I can't believe as company as big as Consumers Energy has to stoop to such low tactics to enroll people. looked at furnace and wasn't sure what problem was. Explore the plan options to find the one that works best for your individual needs. If you're the kind of person who recycles their old recycling bin, or just someone who wants to do their part to help keep Michigan pure, we've got you covered. Curious about our vision for a clean, reliable and affordable future? Email Us I have been paying my monthly gas and electric bill, but have not sent the money in for the "Appliance Plan". Appliance Service Plan does not affect your regulated utility service. Our story is Arizonas story. Contact them to schedule restoration and cleanup of yards, lawns, driveways, sidewalks and roads affected by our work. With that being said, this industry has allowed me the opportunity to have a positive influence in people's lives which provides a great deal of satisfaction. Copyright 2023 APS. Green Options: 800-241-3368 or email us. Over 20 hours passed and no call was received. As of October 2022, Eligo's natural gas rate billed to me is $14.49 per mcf, which is 290% higher than what Eligo charged me in September 2022, and 234% more than what CE charges its customers = $6.18 per mcf. Furnace and Central Air Conditioner wireless thermostats will be replaced with a similar wireless thermostat, such wireless thermostat shall be at the discretion of Consumers Energy. He started the leaking and said it was not repairable. When it comes to doing business with APS on new projects and programs, we dont just look for companies that can get the job done. Caps Lock is on. Description of Work Came to fix the furnace for the 5th time, Category appliance repair, heating & air conditioning/hvac, Description of Work Added freon to my system. Time-of-Use 4pm-7pm Weekdays with Demand Charge. This comment was posted by a verified customer. More information about this change. On November 1, 2019, IFM Investors Pty Ltd (IFM) and Buckeye Partners, L.P. (Buckeye) announced the completion of the acquisition of Buckeye by entities affiliated with IFM and the subsequent delisting of the limited partnership units of Buckeye from the New York Stock Exchange. Buckeye Partners, L.P. ("Buckeye") periodic financial information will be made available to current holders of Buckeye's outstanding debt securities (the "Securities"), bona fide prospective investors in the Securities, any securities analyst (to the extent providing analysis of . what a bunch of crap needed a death cert and paper that said I was executor of mom give me a break never will I sign up for this again. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. THEY ARE ALSO VERY RELIABLE AND ALL OF THE WORKERS ARE PRETTY GOOD PEOPLE. THEY GOT THE WORK DONE RIGHT AND THEY DID A GOOD JOB. I WOULD RECOMMEND THEM TO ANYONE. Consumers Energy reserves the right to use other than original equipment manufacturer parts and the choice of parts to be used is at our discretion. consumer energy appliance protection plan, consumers energy appliance protection program, consumer energy protection plan, consumers energy home warranty program, consumers energy gold plan, consumers energy maintenance plan, consumers energy service plan, consumers appliance service plan snows are permanently destroyed and persistent outrageous, I am so impressed. Repairs, parts, and labor are covered under your plan. Our billing policy is to collect upon completion. For the best performance on this website and others, please upgrade He was great, very nice, very informative, but because of the nature of the problem with the washer and the expense of the repair it wasn't covered. We offer a range of renewable energy choices for your home and business. Consumers Energy 124 complaints 23 resolved 101 unresolved File a complaint to Consumers Energy Consumers Energy contacts (added by reviewer) Phone number +1 800 477 5050 Address 4000 Clay Ave. SW, Michigan United States Website www.consumersenergy.com Category Utility Services View full information Most discussed complaints 1 ADVERTISIMENT } I have had this maintenace contract for many years and only used it a few times but never had such a comparable response. THEY HIRE PEOPLE THAT KNOW WHAT THEY ARE DOING. Needed the account number from Consumers Energy to move into the apartment. BUDGET-FRIENDLY MONTHLY PAYMENT Included on your monthly DTE Energy bill. They give peace of mind. Finally, after one and a half weeks, the repair was done in 10 minutes. (If you are on the frozen Saver Choice Plus plan, your on-peak hours remain 3pm-8pm.) came out for two separate repairs. Recommended for the Green Champion: A Green Energy Program. I have been blessed to have a job that I have never thought of as "A JOB!". They give peace of mind. Examples of gas piping which are not eligible for service include cast iron pipe, plastic pipe used in other than underground installations, or no gas shutoff valve located within three feet from a gas appliance. Con artists posing as Consumers Energy employees use threats to trick people into paying them. There's currently 4 outstanding HVAC specialists working for us. Would you like this menu to appear on your next visit? For suggestions to find the best web browser for you Prior to servicing any gas piping, Consumers Energy reserves the right to inspect the gas piping and to restrict certain types of piping from eligibility due to unavailability of parts and/or inaccessible lines. It really is a good program for home owners. In the event that covered electronics or appliances are damaged by a power surge, call us and you'll be reimbursed for the full replacement value of the items (up to $4,000). Presentation M-F, 8 a.m. - 4 p.m. Appliance Service Plan does not affect your regulated utility service. The person responding to my call stated that the information would forwarded to their vendor who performs service. I called to cancel the program and the woman I talked to insisted I was aware and that I cashed more than 1 check! Utility Services. Our commitment to clean energy is our commitment to Arizona. Minutes, RPAC session held August 24, 2022 I have a service contract. He left the furnace leaking at the time. With the Appliance Service Plan, you can enjoy 24/7 access to phone representatives to See more 123 peoplelike this 130 people follow this http://www.applianceserviceplan.com/ (800) 230-1397 asp@cmsenergy.com Closed now 8:00 AM - 5:00 PM click here. There are no refunds for your enrollment prior to cancellation. THEY SEEMED TO BE VERY KNOWLEDGEABLE. This complaint was posted by a verified customer. 8 visits total. Presentation Enter a zip code and get matched to businesses near you. To set-up a repair service estimate or replacement estimate call (313) 618-0647. In the last two years They have made repairs to my refrigerator and furnace. Lite Choice, Premier Choice and Premier Choice Large are now combined into this one plan. I could of called business next door and they would of been out in half hour. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION OF THE SERVICE TO BE PROVIDED UNDER THIS AGREEMENT. (M-F, 7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), (M-F, 7 a.m. - 6:30 p.m.; Sat, 8 a.m. - 2 p.m.), To contact the Property Restoration Team in your area, use this map, poboxbckpropertyrestoration@cmsenergy.com, property.restoration.grand.rapids@cmsenergy.com, (M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m.). . It helps ensure your appl See more We want you and your family to stay comfortable all year round. The contract does not cover any labor, material and parts required as the result of: abuse, vandalism, fire, freezing, acts of God, energy or water supply outages, power surges, equipment operated on portable generators, flooding, water damage, or attempted repairs by persons other than Consumers Energy authorized personnel or any other abnormal conditions. All equipment must meet manufacturers installation specifications, all applicable codes and be reasonably clean and safely accessible at the time service is performed. They came within 24 hours after we called. How is Honest Appliance Service & Repair rated? We're sorry for any inconvenience and ask that you try again later today. They don't do service on washing machines on weekends, which is understandable but kind of bummed me out since we have a big family. *. Our most popular plan. To view a PDF of the Property Restoration Map click here. cancelled the plan and they kept billing us. left in late afternoon. Buckeye Partners, L.P. (Buckeye) periodic financial information will be made available to current holders of Buckeyes outstanding debt securities (the Securities), bona fide prospective investors in the Securities, any securities analyst (to the extent providing analysis of investment in the Securities) or any market maker in the Securities. To learn more visit our Careers Page. The bill came for the next cycle at 65% higher than the bill estimator. Reach out to. Copyright 2023 APS. Description of Work He checked out our central air conditioner and filled up the coolant. P.O. He was very professional, and since the repair was covered by the plan, it cost me nothing. With nearly 1.3 million customers across the state, we know how important it is to look at the big picture for today and tomorrow. For suggestions to find the best web browser for you Now called the plan to try and cancel my moms account because she had died. Please note: not all pages are available in Spanish at this time. Your coverage will remain in effect only by keeping your payments up to date. Wonderful. Consumers Energy Appliance Service Plan is currently rated 3.8 overall out of 5. Heating and cooling protection for your year-round comfort. .ctrl-primary-button { Call 800-736-4147 THEY DID A VERY PROFESSIONAL JOB. Consumers Energy may, at our discretion, use qualified contractors to fulfill all or any part of our obligations under the terms of this contract. Green Generation Problem was fan timer control- board. .wp-template-story-no-image h4 { If an appliance problem occurs, our hotline is available 24x7x365. I was finally able to navigate it to the point where I was able to speak to someone who said they would cancel the plan. We called the guy out, he claimed whatever it was, was not covered under the repair. He was thorough, professional and friendly. Once a Cash Allowance has been paid on a covered appliance, the covered appliance will not be eligible for coverage under the Appliance Service Plan until a receipt showing purchase of a new appliance is provided to the Company. To get started, just click the button below or call us at 888-990-2246. Call 001-1-517-768-3092. This will surely increase the credibility of your complaint. In a time when it is getting difficult for companies, particularly service providers, to carve out points of comparisons from their competitors is the prices, location and service innovations that can be easily copied. Give us a call at 1-800-230-1397. } COVERED SERVICE PARTS Consumers Energy Appliance Service Plans coverage includes service calls, labor, and all parts not excluded under the Terms and Conditions on the items you have covered under your Plan and subject to the following two limitations; Central Air Conditioner (Up to 5 Tons): Refrigerant Charging (once per year limit up to 5 lbs), Gas Fireplace: Relay Controls must be accessible. I think CE has an obligation to warn its customers that hooking up with an alternative natural gas supplier like Eligo is extremely risky. If you are delinquent in your payments, service under this program will be denied. I called Consumers Energy again. This plan used to be named Saver Choice Max. Read More, We are OPEN! Reminder: Time-of-Use Hours Have Changed www.consumersenergy.com. In an instance where gas piping is not accessible its the customers responsibility to remove any obstruction prior to Consumers Energys service arrival. If so he said they don't handle that. In a time when it is getting difficult for companies, particularly service providers, to carve out points of comparisons from their competitors is the prices, location and service innovations that can be easily copied. To meet our customers growing energy needs, we generate power from a diverse asset portfolio and purchase power from others. The APS Resource Planning Advisory Council (RPAC) was formed in early 2021 as a diverse set of stakeholders to collaborate with APS in the development of the Company's 2023 IRP. ComplaintsBoard.com is a leading complaint resolution website on the Internet. M-F, 8 a.m. - 5 p.m. } For the best performance on this website and others, please upgrade Foundation Description of Work We have a monthly maintenance plan that I have had for a long time. Can anyone help? (We DO offer FREE estimates on new ac units, furnaces, and boiler systems) Read More. We're sorry for any inconvenience and ask that you try again later today. Can you remove a Sub Zero refrigerator, Thermador dbl ovens, dishwasher, and GE Profile cooktop and reinstall all (except Thermador range top instead of GE) after new cabinets installed? Contact Us | Consumers Energy Contact Us Emergency - 24/7, Call 9-1-1 and (800) 477-5050 General - M-F (7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), Call (800) 477-5050 Hearing Impaired - Call 7-1-1 General/Residential Our Michigan-based team of representatives is here to help.