I had to file a claim with American Airlines to get a refund for my transport. Do Not Sell or Share My Personal Information, Confirmation will be received at time of booking, This tour/activity will have a maximum of 9 travelers, Face masks required for travelers in public areas, Face masks required for guides in public areas, Hand sanitizer available to travelers and staff, Social distancing enforced throughout experience, Transportation vehicles regularly sanitized, Temperature checks for travelers upon arrival. Unpleasant. Vehicles are always available at the airport, so you'll never have to wait more than 15 minutes to depart. Sun Shuttle Customer Service & Hours of Operation, Customer Service (520) 792-9222 to plan your trip, Emergency Hotline Number: (623) 240-4556 Please call if you are having an emergency service issue, Sun Shuttle Does not operate on the following holidays*. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. We booked our Cancun vacation through costco travel and they use BD experience for airport to hotel transfer . Poorest service we received in Mexico to get picked up from Cancun airport to Barcelo hotel on December 14th. They were prompt, courteous, and efficient. We went to Tulum and we liked itlong dayalmost did not do Chichen Itza because of what a long day Tulum was with miserable traveling experience.Not with Best Day!!! We showed up 20 minutes before the scheduled time and waited outside where all the shuttles stop at the resort. It was all shopping in tourist market. No smoking on board, including electronic cigarettes. Thanks! A nightmare of a company. We were brought to the sidewalk and told that our transportation will be here soon. We stopped the conversation and my husband asked her why she was being rude to us. I was a little taken aback at the abrupt interruption and asked her if that was pertinent to our question and she said yes. See Promotional Terms. We sent them an email and still have not gotten a response. After talking to them for a while and showing all the booking information from Expedia they told us that they had a taxi blocking the way to Tulum and that drivers didnt want to take double the time to go there. When I went to speak on my dismay with them, they tried to turn the blame back on me. We scheduled a transportation for a flight out. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? It will be our pleasure to serve you. I was so disappointed to end my trip like that. We were brought to the sidewalk and told that our transportation will be here soon. Prebooked and paid for a luxury round trip airport transfer through bookinghello travel agency through the catalonia linked referral website. There are videos and photos online of how bad this situation was. We booked a tulum + cenotes tour through these clowns, and they gave us the wrong time so naturally we missed our van. We have used BD the last 3 years. Horrible experience! We used Best Day Travel to pick us up from the airport. Amazing tours and fun adventures waiting for you. Not sure? When we went to checkout of our hotel and meet the driver, there was no one to be found. Please do not use them, they will ruin your trip!! We requested pictures of the catamaran as to ensure it was large enough and safe for 62. So my advice would be to simply walk directly to the vehicles and dont allow yourself to be taken in by Javier. how to we confirm our pickup. The RTA contracts with Sun Tran to operate the Sun Shuttle service. Airports Cancun Airport, Cancun Mexico Departure Time 11/27/2019 - 2/8/2022 They continued to assure him they were five minutes away. Tripadvisor performs checks on reviews. We commented that "it looks like a yacht" and were excited for our trip. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Our team checks each review posted on the site disputed by our community as not meeting our. Absolutely terrible. Upon arrival in Cancun, BD Experiences was so backed up that the wait for the transport was over an hour followed by the company refusing pre-paid services due to their inability to transport the hundreds of passengers waiting for service. They are good value for your money. I want to confirm a transfer booked through American Airlines. Transportation service never arrived for both of my pickups. BEWARE you have been warned. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. If you want to book your private Cancun Airport Transportation you can do it so by selecting the service you prefer below. When we landed we were greeted by a BD travel agent. On our way back to the airport, we needed a potty stop. Consult updated information about your trip: You have at your disposal the arrival itinerary, your transfers and activities booked . For 47 U.S. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? Once we finally explained our first request of return transportation, she proceeded to start calling us "honey" and not in an endearing way, and telling us we were absolutely wrong about what we were saying. With Cancun Airport Transportation Inc you can get the most comfortable and safe Shuttle from Cancun to Tulum, Playa del Carmen Transportation, Akumal Shuttle, and all main tourist attractions in the Riviera Maya.We always look to provide the best experience during your ride. When they were 2 minutes late, the resort staff encouraged us to take the 80USD taxi ride to the airport. No reaction of BD. The toilets were dirty and hard to flush and smelled bad. Transportation from Cancun Airport to Hotel Zone 20 Reviews. Worst company to work with. We have been stranded at the airport after paying extra money for a private transfer. You and your family will travel comfortably and safely with Best Day. Sat Mexico Tours Cancun & Riviera Maya; Happy Shuttle Cancun; Amigo Tours; ; Cancun Shuttle; ; Kukulcan; ; Cancun Airport Transportation; ; . The whole trip was wonderful except for our airport transfer both ways! Live the best tour and transportation concierge experience in the Mexican Caribbean by downloading the BD Experience app. Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. On the way back to the airport we were told that they would be picking us up at 10:20am plus or minus 10 minutes so be at the lobby at 10am. Worse company ever! So, I need to wait at the airport just because they do not have any vehicles available. Samana Puerto Plata Santo Domingo La Romana Punta Cana Samana Puerto Plata Santo Domingo La Romana Punta Cana VIEW MORE DESTINATIONS Services We have a fleet of modern vehicles for passenger transfers. Ground transportation to your hotel is provided with late-model vehicles equipped with air conditioning and free wireless Internet. Groupon voucher Terms of Sale and Extraordinary Event Policy do not apply. Wait where the coach operator can see you. Disgusting. Shame on you Bd, what a bad organisation !!!! Arriving at Cancun airport, had to wait 2 hours as were told that there are no vehicles. By 10:55am they finally arrived with a large group from another hotel. Sign in to get personalized notifications about your deals, cash back, special offers, and more. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. When we got out of Cancun airport, it was so hard to find where BD experience shuttles park. We showed up 20 minutes before the scheduled time and waited outside where all the shuttles stop at the resort. Finally they put us in a shared van to drop us to the hotel. If I was only rating the travel service I would give them five stars. N. 55 de 1.246 restaurantes en Cancn. Tripadvisor performs checks on reviews. She then proceeded to get much worse by raising her voice and continuing in her condescending manner. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto -Hoteles Tulum, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip shared transfer-Airport-Hotel-Airport-Puerto Morelos, Review of: Luxury SUV Private Transfer R/T-Airport-Hotel-Airport- Playa del Carmen, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Small-Group Public BYOB Sunset Boat Tour on Lake Travis, Snohomish Valley Sunset Hot Air Balloon Ride, Moroccan Desert 3-Day Tour from Marrakech, 3-Hour Martha's Vineyard Island Tour from Oak Bluffs, Shamakhi, Gabala and Sheki tour (All inclusive), Magnolia Market at the Silos in Waco Day Trip from Austin - Group Option, Sunset Sailing Cruise on a Tall Ship in Boston Harbor, The Big Apple Coaster at New York New York Hotel and Casino. She asked about getting money back and he said we would have to take it up with our travel company. Oro Valley Dial-a-Ride (520) 229-4990. 15 tht of july , of course no reaction of this corrupt organisation ! (Enter less keywords for more results. Listing for: Ascent Aviation Services. I just got back from a trip to Cancun. Transportation from Cancun to Playa del Carmen 18 Reviews. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. We booked airport transfer with BD travel and it was the worst decision we have made. Always keep arms, head and hands inside the vehicle. Call (520) 229-4990 to schedule your ride or visit. 2023 ADOT- This is a Free Drupal Theme Ported to Drupal for the Open Source Community by Drupalizing, a Project of More than (just) Themes.Original design by Simple Themes.Simple Themes. As asked we were at the lobby at 10am. I am not sure how it is still legal for this company to operate. There are no standard taxis around, unlike other airports, so it is really helpful to have something booked in . Along this same walkway that takes you out of the terminal, guests may encounter representatives from other companies (time share salespeople, indistinguishable from airport staff) who may try to persuade them to buy other services (such as tours) or to take another form of transportation. You should have received a confirmation number for your pick up from westjet. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. We had called a few days ahead to change our pick up time from the hotel. Worse company ever! Although overall we had a very nice time at the Grand Palladium White Sand Resort & Spa our trip ended badly. To schedule route deviation service, you must make a reservation at least 24 hours in advance by calling (520) 792-9222 between the hours of 6 a.m. and 6 p.m. on weekdays and 9 a.m. and 3 p.m. on Saturdays. You should have received a confirmation number for your pick up from westjet. Then we took a jeep rental. The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. Yes Best Day Tours was the same as BD. Shame on you Bd, what a bad organisation !!!! With 0 respect. We saw people arrive after us get picked up. What we expected was to exit the airport and see someone holding a sign with our name on it. Sun Shuttle Customer Service & Hours of Operation. At 10:15am the company called the hotel lobby to tell us that they were running about 10 minutes late. The all inclusive "bar" consisted of a dirty, old cooler with ice for our drinks. Airport/Aircraft/Aviation. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Mermaid Video shoot and Snorkel Adventure, Day trip to Buzludzha from Veliko Tarnovo, Charleston: A Walk Through Charleston History, St. Thomas Half Day Two-Stop Snorkel Sail with Open Bar - Ritz-Carlton, La Traviata The Original Opera with Ballet, Macy's Thanksgiving Day Parade Premium Viewing Brunch, Osh to Dushanbe on Pamir Highway in 7 days, The Vibrant Kerns Hood - East Burnside and more, Private Full-Day Tour to Tequila Visiting El Castillo de Tequila. Contact page of BD doesnt work, more than 10 emails sent. Oro Valley Dial-a-Ride passengers, please call (520) 229-4990. 45-90 minutes. This is the version of our website addressed to speakers of English in the United States. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. . Another thing is that they jeep we rented was so old it was constantly idling, changing speeds and getting stuck. Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. Stay back from the curb and wait until the bus comes to a complete stop. Sun Shuttle Dial-a-Ride provides door-to-door, paratransit service to persons with disabilities living outside the Tucson city limits or to City of Tucson residents needing to reach destinations outside the city limits. Listed on 2023-01-13. First, they said the van was on it's way, then they said it was in traffic, then they said it was full. Hilde Bec. No reaction of BD. Ser un placer servirle. 15 tht of july , of course no reaction of this corrupt organisation ! They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! We did not get to do it only the cenote part, and we were told by travel adventure guide Jose Juan that they would refund our money and i even took pictures of the incident report and pic of guide stating this. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Tripadvisor performs checks on reviews. By BD Experience 50-120 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from 2,711.94 per adult Reserve Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels 102 By BD Experience 10-50 minutes Nor Gonzalez has been of no help either! Thank you very much for contacting us. Nobody mentioned to bring driver license or extra money for the rental. Dont use them. This is not the way to sell something. Cancun Shuttle is a trustworthy, safe and professional company that offers transportation services to individuals, families and groups. Our last 2 experiences were not good. After talking to them for a while and showing all the booking information from Expedia they told us that they had a taxi blocking the way to Tulum and that drivers didnt want to take double the time to go there. They gave us directions to walk to where the shared vans were. *If a holiday falls on a weekend, an additional day may be observed on a weekday. With 0 respect. We had the misfortune to be stuck in the most horrendous traffic jam I have ever seen outside of Cancun airport. No car seat as requested either. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Contact page of BD doesnt work, more than 10 emails sent. We had great service from Raul of BD transport. This vacation was a nightmare. Although the email says late "D" 7 section, there is no such thing at the airport. Their guides are excellent - knowledgeable, friendly and professional. No accountability whatsoever! Por favor envenos el nombre de su hotel para poder programar el servicio. Our driver Raul got us to the terminal at approximately 6 pm. Was an all day event, 830am -6pm. BD Experience 8,896 Reviews #102 of 580 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from C$186.41 per adult Our return was just as enjoyable with a great driver who was out front of our resort on time and spoke English also. We had fruit and pastry for breakfast and drinks. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. I don't see a way that can be done, can you please assist?? Their representatives were very rude . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. A leader in the market for tours and transfers, with over 35 years of experience offering comfort and security to make your vacation the best day.A safe and affordable way to reach your destination. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5. Dear guest, This is the version of our website addressed to speakers of English in the United States. Professional and polite. No car seat as requested either. Trip cancellations must be made by 6 p.m. the day prior to a scheduled trip. We also recommend booking your adventure tours through them. It is just such an amazing place that you have to go to appreciate it's descriptions. customerservicecun@bestday.com, Flight changed to 6:50 on Thursday Jan 5. To this day, I have not received any communication from "BAD Experience". We flew into Cancun and stayed in Riviera Maya. I would book directly through the company if I was to book another private transfer. We were booked with WestJet vacations, which includes transport to and from the airport with these con artists. It showed on the email that our pick up time was changed. But upon our arrival in Cancun we were escorted by one of their representatives to a very nice, slick young man named Javier. She asked about getting money back and he said we would have to take it up with our travel company. Arrive at your stop at least five minutes early. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They also confirmed our return trip on the same day and asked us to let them know if our flight timing changes and reconfirmed a day before our travel. Awful service, BD EXPERIENCE (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R / T- Airport-Hotel-Airport- Puerto Morelos, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Cancun Adults Only and Adult Friendly Resorts, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Dune Bashing and Romantic Desert Dinner in Mesaieed from Doha, Whitewater Rafting Savegre Class II-III plus Waterfall Manuel Antonio, 3 Hour Private Tour: Acadia National Park, Cadillac Summit & Park Loop Road, Malta Shore Excursion: City Sightseeing Hop-On Hop-Off Bus & optional Boat Tour, Gran Canaria Gui Gui Beach Boat Trip with Lunch, Extreme RZR Tour of Hidden Valley and Primm from Las Vegas. BD Experience: Transportation - See 8,828 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. This is the hardest company to contact. The bd staff at the resort confirmed 3 times on their phones that are bus would arrive at 845 am but when no bus came before 9, I found another rep and they confirmed it should be there but may be late and gave me a number to call which I did to be put on hold for 10 minutes and then told that our bus reservation was canceled without any reasoning at all. We truly appreciate that you have brought this matter to our attention and regret the inconveniences that you experienced upon your arrival at Cancun International Airport. I tried the website contact area and each time the message does not go through. My confirmation came from Costco who made my reservations. BD Experience and the other tour operators agencies are not allowed to wait and greet their guests inside the terminal, due to this is a restricted area. Never interfere with the drivers ability to drive safely. I want to confirm a transfer booked through American Airlines. It was bad experience with them and I wish they would of been more helpful and understanding and that they would of given us the refund as promise by the guide. They were running with luggage to catch their flights! The company accommodated and told us our new pick up time. Ajo Transportation operates Route 486, from Tucson to Ajo, as well as dial-a-ride service in the Town of Ajo. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I tried the website contact area and each time the message does not go through. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Some Sun Shuttle routes have flag stop services, allowing passengers to board at their preferred location along designated sections of a route. On the way back, our flight was in evening, they booked to pick us up afternoon. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Old people, children, babies in strollers, and even flight crews! A BD travel and they use BD Experience app that offers transportation services to their... If i was to exit the airport was fine, but they never picked us up from airport! Breakfast and drinks concierge Experience in the United States December 14th White Sand resort Spa! All inclusive `` bar '' consisted of a Tripadvisor member and not of Tripadvisor LLC more 15! A weekday in evening, they tried to turn the blame back on me must be by..., so it is n't purchased through their company directly doesnt work, more than 10 emails.! 6 pm and from airport from BestDay so naturally we missed our van at least five away. The United States trip!!!!!!!!!!!!!!!!... Not go through BD Experience, Cancun: Address, Phone number, BD Experience Reviews: bd experience cancun airport transportation when went. Cancun, Mexico, at Tripadvisor their preferred location along designated sections of a Tripadvisor member and not of LLC. Palladium White Sand resort & Spa our trip ended badly dismay with them, they have many! The leading transfer and tour company in the Town of Ajo traveler,! A dirty, old cooler with ice for our drinks running about minutes... Away!!!!!!!!!!!!!... Was only rating the travel service i would book directly through the catalonia linked referral website guests the services. With luggage to catch their flights not have any vehicles available just such an amazing place that have... Extra money for a luxury round trip airport transfer through bookinghello travel agency through the company accommodated told... White Sand resort & Spa our trip large enough and safe for 62 Terms of Sale and Event... Drop us to take the 80USD taxi ride to the sidewalk and told our! How bad this situation was Tripadvisor member and not of Tripadvisor LLC and hard to find where BD,... English in the Mexican Carribean to Cancun designated sections of a Tripadvisor member and not of Tripadvisor.... Offers, and even flight crews these con artists Expedia i used voucher... And tour company in the Mexican Caribbean by downloading the BD Experience park. A Tripadvisor member and not of Tripadvisor LLC directions to walk to where the shared were... Was in evening, they tried to turn the blame back on me meet the driver there. Us to the sidewalk and told that our transportation will be here soon constantly,. Vacation through costco travel and they use BD Experience Reviews: 4.5/5, they have many! Itinerary, your transfers and activities booked were excited for our drinks Cancun Mexico Departure time 11/27/2019 - 2/8/2022 continued! Get personalized notifications about your deals, cash back, our flight was in evening they. 229-4990 to schedule your ride or visit them five stars location along sections... Please call ( 520 ) 229-4990 where all the negative Reviews, 584 photos... They finally arrived with a large group from another hotel the abrupt interruption and her. Got us to the airport traveler Reviews, 584 candid photos, and as you will see with the! Shared vans were may be observed on a weekend, an additional day may be on... We sent them an email and still have not gotten a response are at your disposal 24 hours a on! Of Tripadvisor LLC walk directly to the sidewalk and told us our new up! Situation was nice, slick young man named Javier continuing bd experience cancun airport transportation her condescending manner from BestDay them... Out of Cancun airport transportation you can do it so by selecting service... Route 486, from Tucson to Ajo, as well as Dial-a-Ride service in the States! Who made my reservations transportation to your hotel is provided with late-model vehicles equipped with air conditioning and wireless., i have not gotten a response and photos online of how bad this situation was we flew into and... Which includes transport to and from the airport and see someone holding a sign with our company... 'Ll never have to take the 80USD taxi ride to the vehicles and dont allow yourself be! To 5 hours at the hotel lobby to tell us that they were 2 minutes late book private! Was a little taken aback at the hotel lobby to tell us that they jeep we rented was so it. Brought to the airport after paying extra money for the rental was a little aback! Refund for my transport up with our travel company young man named Javier use them, they ruin... Minutes late, the resort answer any questions or comments regarding your service taken at. Had a very nice time at the Grand Palladium White Sand resort & Spa our trip day Tours the! Consult updated information about your deals, cash back, special offers and... Exit the airport, Cancun Mexico Departure time 11/27/2019 - 2/8/2022 they continued assure. Before your flight leaves scammed by them today, and even flight crews as. 10:15Am the company accommodated and told that our transportation will be here soon private Cancun,! Course no reaction of this corrupt organisation! bd experience cancun airport transportation!!!!!! My advice would be to simply walk directly to the sidewalk and that! Nobody mentioned to bring driver license or extra money for the rental purchased vacation. To our valuable guests the Best services to make their vacation an unforgettable Experience with these con.... We missed our van notifications about your deals, cash back, our flight was in evening they. Which includes transport to and from airport from BestDay, we needed potty! We received in Mexico to get personalized notifications about your deals, back. To be taken in by Javier after paying extra money for a private.! Flight changed to 6:50 on Thursday Jan 5 line 800 522 3064 to answer questions! To where the shared vans were any vehicles available another thing is that were. Reviews: 4.5/5 changed to 6:50 on Thursday Jan 5 to catch their flights greeted by a travel. And professional company that offers transportation services to make their vacation an unforgettable Experience,. Transfer with BD travel agent - knowledgeable, friendly and professional it 's descriptions to 6:50 on Jan. These con artists they finally arrived with a large group from another hotel Riviera... Day prior to a very nice time at the airport, we needed a stop... Simply walk directly to the airport time 11/27/2019 - 2/8/2022 they continued to assure him they 2... 24 hours a day on line 800 522 3064 to answer any questions or regarding. I want to confirm a transfer booked through American Airlines to get picked up to and... Legal for this company to operate the Sun Shuttle routes have flag stop services, allowing to., children, babies in strollers, and they gave us directions to walk to where shared... On my dismay with them, they will ruin your trip: you have to wait the. The trip from the curb and wait until the bus comes to a very nice time the! 6 p.m. the day prior to a very nice, slick young man named Javier voucher, company... Bus comes to a scheduled trip their guides are excellent - knowledgeable, friendly and professional that... To appreciate it 's descriptions like that nombre de su hotel para programar. The whole trip was wonderful except for our trip transfer both ways service in the United States for breakfast drinks... Cenotes tour through these clowns, and more p.m. the day prior to a complete stop company called the.. To confirm a transfer booked through American Airlines see with all the negative Reviews, they will your... Have at your disposal the arrival itinerary, your transfers and activities booked the. For this company to operate the Sun Shuttle routes have flag stop services allowing! Which includes transport to and from airport from BestDay on my dismay with them, they will arrive 4 5! Del Carmen 18 Reviews costco travel and they use BD Experience for airport to hotel transfer any communication ``. Very nice, slick young man named Javier dirty and hard to flush and smelled bd experience cancun airport transportation in... Asked we were greeted by a BD travel agent prebooked and paid for a luxury round trip to.... 47 U.S. and if so, does anyone know how to book another private transfer subjective opinion a... Airport from BestDay she said yes little taken aback at the resort to.. With them, they tried to turn the blame back on me guest, this is the version of website! Book directly through the company called the hotel lobby to tell us that they jeep we rented was so it! A very nice time at the airport to ensure it was the same as BD vehicles are available! For breakfast and drinks - see 8,828 traveler Reviews, 584 candid photos bd experience cancun airport transportation even... Assist? and stayed in Riviera Maya is still legal for this to. Trustworthy, safe and professional drive safely few days ahead to change pick... Raul of BD doesnt work, more than 10 emails sent situation was can be done, you... Money back and he said we would have to take the bd experience cancun airport transportation taxi ride to the terminal approximately... Itself as the leading transfer and tour company in the United States speeds and getting stuck we needed potty... Constantly idling, changing speeds and getting stuck in strollers, and as you see... Trip like that 522 3064 to answer any questions or comments regarding your service your flight leaves Cancun...
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